INFOCU5 Signal 2.0
Intelligent Call Routing
Self-service voice recognition, intelligent call routing, and performance-based agent call priority for keeping customers and agents both happy.
Hands-down the quickest and most effective way to communicate with your customers in a real-time way directly through your website.
Manage all of your social media customer service inquiries in an omnichannel environment that empowers your agents and boosts productivity.
Respond to emails at scale using custom, personalized templates to streamline and manage conversations.
One Platform for Every Aspect of Your Workflow
Manage all of your day-to-day operations in one place at one time.
Experience better performance, greater quality, and more transparency throughout your customer’s life cycle while increasing average order value every step of the way.