SIMPLE, FLEXIBLE PRICING

Only pay for what is needed and/or exactly what you get. Don’t get stalled by long term contracts, capacity planning, complex price modeling or hidden fees

TRAINING CAMP

FREE

Only pay for use based
on customer service
minutes and sales
transactions

*Payment terms weekly net 7

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INFOCU5 Cloud

  • Omni-Channel Solution: Bring your customers’ experience into focus with our internal product offerings and all of your current 3rd party channels

 
INFOCU5 Resolution

  • BI Dashboards: Business intelligence dashboards to focus on the data points that move the relevant needle and empower your internal or external teams to rally around the right metrics
  • Gateway Integrations: Integrate your current or future payment gateway for accurate reporting and full detail performance transparency
  • E Commerce/CRM Integrations: 2-way integration into your current Ecommerce/CRM software solution
  • Reporting: End-to-end customer lifecycle reporting across all channels

 
INFOCU5 Connect

  • Customer Service – Inbound/Outbound: $0.85 per talk/ticket time for phone, email, chat, social media customer support
  • Sales – Inbound/Outbound: Variable CPA rate per successfully transacted product sale
  • Call Tracking/Analytics: Assign unique phone numbers for each marketing source and/or individual campaign (US local – $1/mon) (UK local – $10/mon) (US toll free – $5/mon) (UK toll free – $15/mon)
  • Custom IVR Flows: Interactive Voice Response deployments with unique voice prompts and brand audio jingle ($100/per)
  • Call Recordings/Agent Ratings: 100% call recording access in real time and individual agent rating score summaries
  • Customer Retention: Activate customer retention incentives with performance bonuses on LTV metrics
  • Professional Services: Control as much or as little as you choose with a dedicated team of professionals available if and when you need them
  • Guaranteed SLA: With our proprietary volume control system, your volume needs are protected and guaranteed (wait time = 40 seconds or less)

SEMI-PRO

$500/m
billed annually

Only pay for use based on customer service minutes and sales transactions. Enjoy volume discounts and more features as a Semi-Pro

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INFOCU5 Cloud (INCLUDED)

INFOCU5 Resolution (INCLUDED)

INFOCU5 Connect (INCLUDED) +

  • First 1,000 minutes per month FREE
  • $0.75 CS per ticket time and talk time minute
  • First custom IVR jingle and voice prompts FREE
  • Variable cost per acquisition (CPA) product sales

 
INFOCU5 Zoom

  • Ecommerce Site Development: Professional website, Ecommerce site, design and conversion optimization services (pricing varies)
  • Increase Average Order Value: Activate value add upsell and cross-sale opportunities to supercharge your AOV
  • Micro Site Development: $250 per micro site or marketing landing page
  • Design and Creative Consulting: In-house design and creative consulting services (pricing varies)

 
INFOCU5 Exposure

  • Performance Marketing – Online/Offline: Only pay for what you get with industry best CPA rates and back-end performance guarantees (pricing varies)
  • Payment Processing Solutions: Unlimited processing capacity with distributor network and guaranteed low rates on processing fees
  • Product Development: Creation, consulting, sourcing, fulfillment, quality control (pricing varies)
  • Marketing Services: Marketing strategy, sales development, customer experience (pricing varies)

PROFESSIONAL

$1500/m
billed annually

Only pay for use based on customer service minutes and sales transactions. Enjoy the biggest discounts and all available features

More Info

INFOCU5 Cloud (INCLUDED)

INFOCU5 Resolution (INCLUDED)

INFOCU5 Connect (INCLUDED) +

  • First 2,500 minutes per month FREE
  • $0.70 CS per ticket time and talk time minute
  • First 3 custom IVR jingles and voice prompts FREE

INFOCU5 Zoom (INCLUDED) +

  • First Micro Site FREE

INFOCU5 Exposure (INCLUDED)

Build for you business from the start and as you grow

Get started for free or Commit long term and lock in deep discounts

Experience better performance, greater quality, and more transparency throughout your customer’s life cycle while increasing average order value every step of the way.

Integrated Partners: