Our Story
Headquartered in Bush’s hometown of Telluride, Colorado, the historic box canyon turned world-class ski resort provides the perfect backdrop to root down into the tight-knit community and grow the business. INFOCU5 prides itself in investing into its HUB communities, sponsoring intramural sports like co-ed soccer, darts, ski races, and softball teams.
The five arms of INFOCU5 (hence the clever number 5) empower businesses to thrive in the highly-competitive and ever-growing direct-to-consumer marketplace.
Our mission is simple:
INFOCU5 is here to lead the charge in scalability, making customer acquisition and retention easier, more transparent, and ultimately more successful.
Our Team
We’re very proud of what we have created and we owe it all to our amazing team of extremely motivated and talented individuals.
JAKE BUSH
CEO
Founder
Jake is our fearless leader and we are all so happy to work with him. Jake has endless visions for INFOCU5 and the next places to bring our SAAS products. Jake grew up in Telluride, Colorado and later moved to Santa Barbara California. It was his time in California that he began to build the foundations for what would later become INFOCU5.
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James Coles
Creative Director & Product Development
Co-Founder
James is a native of Reading, England but transplanted to Ventura California when he was six years old. He is the man behind the design of everything you see here at INFOCU5. He has helped develop and cultivate all of our products and their user feel and experience. He has steered INFOCU5 towards a clean, engaging design and we love it.
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Eric Swenson
Vice President of Software Development
Co-Founder
The man behind the machine, Eric, is our very talented software developer and co-founder of INFOCU5. The creation and functioning of Resolution as well as many other areas of our site and our software are thanks to this beautiful and talented man. He is another California native growing up in Pasadena. Eric currently lives in Gainesville, Florida and loves to spend his time outdoors.
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Bethany Kellett
Vice President of Customer Success
Bethany is one of INFOCU5 newest VPs, she has years of experience in customer success and client services. She is the clients’ ally with getting everything up and running with all of INFOCU5’s product offerings especially Signal.
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Adam Mobarak
Vice President of Operations
A native of the LA area Adam joined INFOCU5 shortly after its founding in 2014. He is a veteran of the client and agent services industries and spends his time ensuring we run as efficiently as possible.
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David Klein
Director of Connect HUB Operations
David is an asset like no other, a native of Santa Barbara, with years of experience in the call center and client services world he brings all of this experience to his role at INFOCU5. As the director of Connect HUB Operations, he is the leader of our Connect product and interacts daily with the wonderful agents that service these products.
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Marlee Secary
General Manager
What does Marlee do at INFOCU5? Well, she’s got her hands in a bit of everything, she is the go-to woman when there is a problem and prides herself on finding a fast solution. She helps the team stay on track with goals and works closely with the CEO to cultivate new projects and team engagement.
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Hannah Cline
Customer Success Manager
Hannah is a recent graduate of University of California Santa Barbara and a valued member of our team. She is the voice of INFOCU5, you can find her voice among our tutorial videos and as a member of the customer success team, she can be heard working away to make the user experience a smooth one.
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Isaac Balloun
Developer
Working hand-in-hand with our Software Development team, Isaac’s background at startups played an integral role in honing his full-stack approach to software engineering. Based in Grand Junction, Colorado, the synergies between his skill set and the vision and mission of INFOCU5 were clear.
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Trisha Phillips
Content Marketing Manager
Born and raised on the Gulf Coast of Mississippi, Trisha found her way to Telluride, Colorado, INFOCU5 Headquarters, in 2009. Her passion is content and the development of it. With a background in destination marketing with a side hustle in copyrighting, an interview with Jake led her to join the INFOCU5 team in 2018.
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Our Locations
We currently have four training facilities spread across the United States in Pasadena, Denver, Boston, as well as our headquarters in Telluride, Colorado.
Denver, CO
The Denver Connect HUB has moved! We are now located inside of the beautiful Alta Court building. Just blocks from the historic Cheeseman Park and Denver Botanical Gardens that are filled with runners, walkers and activities. We are also nestled amongst restaurants, cafes, breweries and several of Denver's finest theaters. Come down and say Hi!
Telluride, CO
Located in the heart of the San Juan’s, one of the most photographed mountain ranges in the world, our Telluride office is located in historic downtown. Featuring living plant walls, several work stations and the option to use a fitness ball instead of a chair, this office caters to the High Rockies active lifestyle. Hiking and skiing are a 5 minute walk and the local farmers market is also down the street every Friday. World class food options are also located at every corner and the setup of the town encourages walking or biking to work.
Pasadena, CA
This former art gallery turned INFOCU5 Hub is a fantastic space just blocks from Old Town Pasadena. Near several bus stations as well as the Long Beach Freeway. Step out of the office and turn in any direction and you will find top rated eateries and shopping. This unique location is not only beautiful but also boasts various working stations to accommodate everyone.
Bring the next INFOCU5 HUB to your city!
INFOCU5 is looking to open up a new Hub. If you think your city would be a good fit for us, apply now and tell us why!
PARTNER WITH US
Discover your audience, acquire more customers, and increase their lifetime values with INFOCU5. Our software application suite is your solution for scaling every facet of your marketing and customer support efforts.
Experience better performance, greater quality, and more transparency throughout your customer’s life cycle while increasing average order value every step of the way.
Integrated Partners:
