Live Chat Should be Happening on Your Company’s Website and Here’s Why
Live Chat Should be Happening on Your Company’s Website and Here’s Why Full disclosure: I use one of those monthly clothing rental subscriptions, and I love it. I’m obsessed. People, go indulge your COVID-19 pandemic-fashion-moment-deprived selves —...Find a Good Call Center for Your Brand
Find a Good Call Center for Your Brand Finding a good call center for your brand to outsource your customer service and sales support while minding your brand can pose challenges for businesses, particularly when dollar signs start flashing. The motivation behind...How to Outsource Your Customer Service on a Budget
How to Outsource Your Customer Service on a Budget If your business is experiencing unexpected growth or if it is happening exactly the way you planned (wow, kudos!), there’s still some growing pains associated with spreading your wings. First and foremost, how are...Pay for On-Demand Customer Support for Your Small Business
Pay for On-Demand Customer Support for Your Small Business The quintessential customer service agent is a believer in your brand and its vision, an expert in your product or service, compassionate and empathetic to your customer and willing to go the extra mile to...INFOCU5 Connect HUBs — Not Your Grandma’s Call Centers
INFOCU5 Connect HUBs — Not Your Grandma’s Call Centers When INFOCU5 set out to grab a chunk of the call center market share in 2014 — a global industry inching its way towards being worth an estimated $407 billion by 2022 — they wanted to...Follow Us
