Position: Marketplace Agent

INFOCU5 is seeking customer service agents to join our team! The Marketplace Agent role is responsible for providing empathetic and efficient customer service over the phone, chat, and email.
About us? We are a young, dynamic and progressive start-up company that is headquartered in Telluride, Colorado and has workplaces located throughout the Western Slope and Denver. We are currently looking for energetic, professional customer service agents to join our fast-paced, growing business.

We have flexible contractor positions available that allow you to make your own schedule and work as much or as little as you want from the comfort of your home! We have exciting opportunities available to work with a variety of companies including skincare, CBD products, tactical gear, as well as government contracts and healthcare.

About you? Are you able and ready to provide comprehensive, empathetic, and helpful assistance to customers via phone, email, text, and chat? Do you have an up to date laptop and headset with high speed internet? Then let’s talk.
Responsibilities include:

  • Professionally answer and provide support to incoming customer calls, emails and chat messages via the assistance of a supplied manuscript
  • Offer kind, empathetic, and high-end customer support as a standard
  • Enlist basic problem-solving skills to assist customers
  • Clearly and concisely explain the features a specific product or service
  • Recognize and take advantage of opportunities to upsell additional products
  • Remain up-to-date on all product and service changes

Excellent verbal and written communication skills. Proficient in relevant computer applications and call center systems. Good typing skills and attention to detail. Knowledge of sales principles and methods is a plus. Self-motivated, and can work well independently, and with a team.
We Offer:
Weekly paychecks (daily & weekly bonuses) Direct deposit. Self-paced training. Flexible hours and the possibility to work from home.

Are you the right fit for the INFOCU5 Platform?

Fill out the application below to find out…your dream job is just a few clicks away 🙂

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About You

This is a virtual "work from home" position. However please tell us which HUB location you are nearest to.

Currently we are only accepting applications in Colorado.

Sorry, you must be able to receive ACH or wire transfers. If in the future you are able to receive ACH or wire transfers please re-apply.

Work Experience

Sorry you must own a laptop or desktop computer to move forward. If in the future you obtain a computer please re-apply.

Note: Sorry, Chromebooks are not compatible with our system.

Your Goals

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Upload Your Resume (Optional)
Please upload your resume and submit your application today. A staffing manager will contact you directly within 72 hours via email or phone for an on-site orientation and interview.

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Some of the perks to get excited about:
• Fun, flexible and enthusiastic work environment
• Get paid weekly by direct deposit
• Earn $1,000+ a week (top agents earn over $2,000 a week)
• Set your own schedule