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Customer Support Software for eCommerce and Contact Centers FREE Training Camp Plan

Engaging work in Grand Junction, CO

We are hiring for the following:

INFOCU5 HUB Training Manager

Our INFOCU5 “High Desert” HUB in Grand Junction, CO is hiring a Training Manager to work on our growing platform.

Looking for engaging work in Grand Junction, CO?
Join us at our INFOCU5 HUB

As our HUB Trainer, you would be tasked with overseeing our onboarding and training process, in addition to developing strong relationships with our marketplace.

 

  • Meeting new applicants virtually or face-to-face at our “High Desert” HUB in Grand Junction, CO for an initial orientation in order to identify candidates who may or may not be a good fit to work on our platform.
  • Extending invitations to our applicants to join our two-week training program
  • Teaching an engaging and interactive two-week training on the inner workings of our software platform
  • Releasing highly-trained, confident agents to virtually support our campaigns

Reliable Position

This is a full-time in-office position with a starting rate of $17/hr DOE. This position includes paid time off and, after successfully completing the 90-day probationary period, a health, vision and dental package.

Daily Duties

Conduct group-style, casual interviews of Customer Support applicants. Effectively lead applicants through an engaging two-week training course. Clearly and concisely communicate quality assurance expectations and feedback for boosting performance.

Apply Today

It’s easy to apply. Complete the short application below, which should take you less than five minutes. Come join the INFOCU5 team, and enjoy a fun and upbeat work environment!

Are you the right fit for the
INFOCU5 HUB Training Manager Position?

Fill out the application below to find out…your dream job is just a few clicks away 🙂

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General Information

Thank you for your interest in the INFOCU5 Trainer position. First, we would like to gain some general information from you.

This is an in-office position.

Currently we are only accepting applications in Colorado.

Thank you for your interest in working at INFOCU5. Unfortunately at this time we are only hiring in the state of Colorado.

Training Scenarios

Next, we would like to gain more insight into your opinions and qualifications as they relate to the Trainer position. Please provide reasoning for your response. There are no right or wrong answers. The purpose of the questions in this section is to better understand how you will approach the training challenges and situations that a Trainer will encounter. Take your time and provide as much detail in your answers as you feel necessary.

On a scale of 1 to 10, 1 being not comfortable and 10 being very comfortable.

Please provide an example of how you have handled a situation like this in the past.

What steps would you take to ensure you understand the new product and then train your team on this product?

Please describe one of these events and whether or not you found it successful.

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INFOCU5 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Experience better performance, greater quality, and more transparency throughout your customer’s life cycle while increasing average order value every step of the way.

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