Engaging work in Grand Junction, CO
We are hiring for the following:
Spanish "Bilingual" Lead Customer Support Agent
Our INFOCU5 “High Desert” HUB in Grand Junction, CO is hiring a “Bilingual” Lead Customer Support Agent to work on our growing platform. We are looking for a night shift candidate to work between the hours of 8 pm and 6 am MST.
Looking for engaging work in Grand Junction, CO?
Join us at our INFOCU5 HUB
We are looking for a Spanish Bilingual night shift candidate to work between the hours of 8 pm and 6 am MST. In this position, you will be tasked with providing exceptional customer service over the phone, email or chat messages to customers.In this position, you will be tasked with providing exceptional customer service over the phone, email or chat messages to customers. The perfect person for this position will be able to provide comprehensive, empathetic and helpful service to INFOCU5 clients and customers.
- Professionally answer incoming customer calls to provide support with the assistance of a supplied manuscript
- Assist the INFOCU5 team with identifying ways to improve scripts and campaigns
- Provide kind, empathetic, and high-quality customer support
- Use basic problem-solving skills to assist customers
- Concisely explain the features of a product or service
- Recognize opportunities to upsell additional products
- Remain up-to-date on all product and service changes
This is a full-time in-office position with a starting rate of $14-$18/hr DOE. This position includes PTO and, after successfully completing the 90-day probationary period, a health, vision and dental package.
As a Lead Customer Support Agent, you will be asked to become the authority on all aspects of a product and be able to assist customers with all of their needs as they reach out for assistance.
It’s easy to apply. Complete the short application below, which should take you less than five minutes. Come join the INFOCU5 team, and enjoy a fun and upbeat work environment!
Are you the right fit for the
INFOCU5 HUB “Bilingual” Lead Customer Support Agent Position?
Fill out the application below to find out…your dream job is just a few clicks away 🙂