by Trisha Phillips | Mar 30, 2020 | Software as a Service
Shifting Business to the Remote World During COVID-19 Waking up to find a world forced into that of the virtual feels a little bizarre to say the least. The COVID-19 situation has quickly morphed into a global pandemic, mandating the population to move indoors until...
by Trisha Phillips | Mar 19, 2020 | Improving Customer Service and Success
Create a Better Customer Experience with these 4 Easy Tips Anyone and everyone who has worked on the front lines of the service industry has encountered a disgruntled customer or three. Your bright and sunny disposition was met with the made-up mind of a dissatisfied...
by Trisha Phillips | Mar 18, 2020 | Software as a Service
How to Completely Virtualize Your Business on the Fly Managing the crises associated with COVID-19 means finding new ways to make business happen in a virtual setting. The United States is facing the harsh reality of wide-sweeping restrictions in an effort to offset...
by Trisha Phillips | Mar 16, 2020 | Working From Home
Staying Connected to Your Work from Home Work from home tips can provide major benefits in these unprecedented times. Disney has closed all of its theme parks, schools have been cancelled, major concerts and festivals across the world are being postponed, and...
by Trisha Phillips | Mar 12, 2020 | Software as a Service
Contact Center Software Can Provide Killer Customer Benefits The relationship between a business and the performance of its direct-to-consumer campaigns is bridged by customer success teams. Circa late 1990’s, when CRMs and contact center software first came onto the...