by Trisha Phillips | Apr 4, 2019 | Connect
Saturday, March 30, 2019, marked INFOCU5’s first-ever Dual-Slalom Ski Race Challenge. As part of our Town Series community fundraisers, the ski race was a complete success! All of the proceeds for the event went to the Telluride Ski and Snowboard Club. The local...
by Trisha Phillips | Mar 8, 2019 | Connect
We’ve made some major strides, us women. We have gone from literally being property and having no voting rights to having a legitimate shot at U.S. presidency and holding down about 20 percent of Congress. That, my friends, is progress. Unless you’ve been living under...
by Trisha Phillips | Mar 2, 2019 | Connect
When INFOCU5 set out to grab a chunk of the call center market share in 2014 — a global industry inching its way towards being worth an estimated $407 billion by 2022 — they wanted to approach the industry differently. Really, really differently. Instead...
by Trisha Phillips | Jan 22, 2019 | Connect
The debate surrounding AI in the contact center industry is a juicy one. Typically, there’s two camps — those believing AI can be utilized to enhance a customer’s experience and those believing customers will be surrendered over to an automated abyss, inevitably...
by Trisha Phillips | Jan 16, 2019 | Events
INFOCU5’ Telluride roots run deep and so much of our decision to headquarter in the box canyon was centered around the community itself and its economic growth (plus the view isn’t bad). In an effort to invest in this epic place we call home, we’re hosting our...
