Keeping the Company Culture in a Remote Workplace

by Sonja Ames | Oct 30, 2020 | Connect, Working From Home

Keeping the Company Culture in a Remote Workplace In the world of Covid-19, remote working has become the new norm. Here at INFOCU5, a primarily remote company, the state of affairs has allowed us to hone in on what works and what doesn’t in the current remote work...

How Customer Service and SaaS Work Together

by Sonja Ames | Oct 13, 2020 | Improving Customer Service and Success, Software as a Service

How Customer Service and SaaS Work Together How Customer Service and SaaS work together Providing good customer service goes hand-in-hand with being a successful business. But as a company grows, how does it maintain service levels and quality? The best and most...

“How to show your company’s personality during remote hiring” with Marlee Secary from INFOCU5

by Sonja Ames | Oct 8, 2020 | Connect, Up Close with INFOCU5 Staff, Videos & Podcasts

“How to show your company’s personality during remote hiring” with Marlee Secary from INFOCU5 Listen to Marlee Secary, HR Director at INFOCU5, discuss why employees should have a positive work experience to tell their friends & family.   What you’ll learn from...

Industry Dictionary

by Sonja Ames | Sep 22, 2020 | Connect, Improving Customer Service and Success

Industry Dictionary We get it, the tech world can be confusing and full of terms that leave you scratching your head. That’s why we at INFOCU5 created a cheat-sheet or “Industry Dictionary” to help you keep up with the conversation when it comes to...

Choosing the Best Merchant Processing Service for your Business

by Sonja Ames | Sep 18, 2020 | Software as a Service

Choosing the Best Merchant Processing Service for your Business The wide world of merchant processing can be murky and unclear for a business owner. Like every other aspect of your company, you’re always striving to maximize your growth and profitability and minimize...