5 Ways to Earn the Most Money

by | Apr 20, 2020 | The Gig Economy

How do you earn your income? Remember when the only means of achieving the perceived “American Dream” was commuting to and from your respective office to put in a solid 8-10 hours of work everyday? Our economy has evolved, my friends, and so has your earning opportunities. Today, the options are seemingly limitless on how you can earn your income, but the biggest game changer is most certainly the gig economy. Workers test the waters of nearly every industry out there — taxi driver, vacation rental manager, performer, engineer, freelance {insert job title}, customer service agent, so on and so forth forever.

Making the choice to join the gig economy workforce is a decision you and the other one-third of the US population has chosen for similar reasons. 


  • You desire more control of your schedule.
  • You’re looking to supplement your income outside of your 9-5 full-time job. 
  • You’d rather work for yourself. 
  • You want a better work-life balance with greater flexibility.
  • You’re seeking income that doesn’t impact your passionate pursuits. 
  • Diversifying your income is safer than relying on one specific job. 


The projections suggest that over half of the American workforce will be engaging in the gig economy in one way or another by 2023. That being said, how does a worker leverage independent contractor work opportunities to earn the most income possible. We turned to INFOCU5 Connect — an on-demand, virtual call center that has created a marketplace of customer service and sales support — to see how its gig workers are earning money in an ever-evolving and competitive marketplace. 


5 Ways to Earn the Most Money as a Gig Worker 


1) Set Your Income Goals

You have to get extremely clear on what you need to earn in order to thrive within the gig economy. The highest performing customer service agents at INFOCU5 Connect earn the majority of their household income using the SaaS company’s platform, but that doesn’t come by chance. Longtime customer service representative at Connect, Tracy Tran, noted that she sets a “pretty clear goal to reach each week to supplement my family’s income of $500 or more. I have a planner that I write down all of my activities including work and synchronize that with Google Calendar. I keep a good routine to ensure that I can keep my goals.” 


2) Strike When the Iron is Hot

Whether you are an Uber driver, a virtual customer service agent or a musician, the primary means of succeeding in any segment of the gig economy is to strike when the iron is hot. Educate yourself on the most lucrative times in your respective industry to earn the most money. The last thing any gig worker wants to do is sit around, twirling their thumbs awaiting the next job to come. Pay attention to the peaks and valleys to be prepared when demand gets high. 


3) Pay Attention to Surge Rates 

Many gig economy employers will offer surge rates to boost contractor engagement. Surge rates incentivize workers to engage and create a lucrative working environment as earnings will be exponentially higher for the same amount of time you would otherwise spend doing the same job. For example, INFOCU5 Connect will boost the talk time per minute rates for high volume campaigns in order to engage their agent. 


4) Take Advantage of Promotional Opportunities

Many companies extend promotional opportunities to boost engagement and increase the money-making potential for its marketplace. Uber drivers can earn extra money on consecutive trips in high traffic, high demand areas or for completing a specific amount of trips within a predetermined time frame. INFOCU5 Connect agents can earn extra money for reaching specific talk time goals within a set period of time. Staying abreast and taking advantage of promotional opportunities will allow you to meet your income goals more effectively and efficiently. 


5) Put in the Time

There is no getting around simply putting in the time and energy to earn your income in the gig economy. This can look a lot of different ways. If you’re a driver for hire, you may need to set your alarm clock at 4 am to catch that early morning airport traffic. If you’re gigging for a virtual contact center, you’ll want to put in the bulk of your talk and ticket time when the volume is at its highest. Relying solely on this type of work environment requires motivation and at times, a profound amount of self-discipline for it to be a viable and steady cash flow.